BPO call center services, AI appointment-setting agents, and end-to-end fulfillment for timeshare, hospitality, and high-ticket industries. Built on 20 years of clean operations across four countries.
Tell us what you need. We respond within one business day.
Eight integrated capabilities — owned and operated under one roof across four countries.
High-quality timeshare presentation tours generated at scale. Our flagship product — the proven engine behind volume sales for the industry.
Inbound, outbound, customer service, and retention operations across four countries with bilingual teams averaging 7+ years of experience.
Proprietary AI agents that qualify leads and book appointments 24/7 — never tired, never inconsistent, always on script.
AI opens and warms every lead. Our human closers take over to close. The lead never cools. The handoff never fails. The pipeline never sleeps.
Radio, social, and conversion-optimized funnels for high-intent industries — engineered against revenue, not vanity metrics.
End-to-end fulfillment for vacation packages and timeshare bookings — powered by our proprietary hotel reservation platform.
Training programs built from two decades of floor-tested scripts. Script architecture, agent development, closer programs.
Custom CRM configurations, automation flows, dialer integrations, and reporting infrastructure built for scale.
Two decades of clean operations. Four countries of capacity. Proprietary technology you can't get anywhere else.
Most operators sell you AI or human teams. We integrated both.
Our AI agents qualify leads and book appointments 24/7. Our human closers — trained over two decades in timeshare and hospitality — take over to close. The lead never cools. The handoff never fails. The pipeline never sleeps.
High-stakes verbal sales, compliance-driven environments, qualification-heavy pipelines.
Our call center operations span Colombia, Venezuela, Dominican Republic, and the United States — where our headquarters coordinates the network.
Headquarters & Operations
HQCall Center Operations
Call Center Operations
Call Center Operations
Looking to join a serious call center operation? We're hiring across our 4-country network — United States, Colombia, Dominican Republic, and Venezuela. Customer service, sales, retention, and team leadership roles.
View Job OpportunitiesIn an industry where regulatory clean records are scarce, ours speaks for itself. Two decades operating in timeshare and hospitality without the lawsuits, processor cancellations, or compliance issues that follow most operators. Our partners know what they're getting before they sign.
Zero investigations, lawsuits, or regulatory actions across twenty years of operation.
Florida Seller of Travel bond active and renewing without friction — a rare achievement in this industry.
Long-standing merchant accounts with $1M+ monthly capacity — no rotation, no surprises.
Two operators with two decades of floor experience in the industries we serve.
Miguel started in automotive sales in the early 2000s — a school where execution is measured every day and there is no place to hide a weak system. After moving to the United States in 2007, he transitioned into timeshare and hospitality.
Over two decades, Miguel has built call centers for multiple companies and his own operations. His track record is clean — no lawsuits, no compliance actions, no processor cancellations. In an industry where most operators eventually face one of those, that is the differentiator.
"Operator. Builder. Sole Founder of Gold Marketing Group."
Known industry-wide as the "Call Center King" — a title earned, not given. Alejandro partners with Miguel as co-owner of AV Marketing, the call center operating company within Gold Marketing Group.
His expertise covers marketing strategy, agent training, and the floor-level management that separates a call center that produces from one that just operates. Every system inside our call center division carries his fingerprint.
"Marketer. Closer. Architect. Partner — AV Marketing."
Reach our headquarters in Orlando or any of our four country operations. We respond to every serious inquiry within one business day.
Orlando, Florida — USA
8681 W Irlo Bronson Memorial Hwy
Suite 125
Orlando, FL 34747
Business Inquiries
partnerships@
goldmarketinggroup.com
We respond within 1 business day
United States
Orlando, FL — HQ
Colombia
Call Center Operations
Dominican Republic
Call Center Operations
Venezuela
Call Center Operations
Partnerships, BPO contracts, AI integrations, and full-pipeline operations. We work with operators, not tire-kickers.